General terms
GENERAL TERMS OF SALE AND DELIVERY
Garia ApS (CVR 31583136) & GARIA INC. (EMPLOYER IDENTIFICATION NUMBER: 26-4370647)
1 PREAMBLE
1.1 APPLICABILITY.
These General Terms of Sale and Delivery (“General Terms”) are applicable to all sales and deliveries from Garia A/S (the “Seller”) and to the exclusion of all terms and conditions of the buyer (the “Buyer”) that are incompatible with, depart from or are in addition to these General Terms, unless expressly agreed to in writing by Seller.
2 PURCHASE ORDERS AND ORDER CONFIRMATIONS
2.1 OFFERS.
All offers made by the Seller are open for acceptance within 30 calendar days from the date of issue, unless otherwise specifically stated therein, and are subject to the availability of the products offered.
2.2 PURCHASE ORDERS.
The Buyer may order the products, spare parts and related services by issuing written purchase orders (“Purchase Orders”) to the Seller. Such Purchase Orders shall as a minimum include i) order number, ii) the type and quantity of the products to be purchased, iii) the requested delivery place and delivery date(s), and iv) any other special information or requests required by these General Terms. No Purchase Order shall be binding on the Seller unless and until confirmed by the Seller in writing in accordance with clause 2.3, below.
2.3 ORDER CONFIRMATIONS.
Once the products have been ordered, an order confirmation will be sent to you by email to the address you have provided (if you do not receive your order confirmation by email please contact us)
Garia reserves the right to cancel an order if it proves to be a miscalculation due to lack of browser compatibility or limited ability to run the pricing module used to calculate the correct price.
2.4 AMENDMENTS TO ORDER CONFIRMATIONS.
Any modifications or amendments to the Order Confirmations is only possible if is accepted by Garia in writing.
3 PRICE AND PAYMENT TERMS
3.1 PRICE.
The prices for the products and related services shall be those set forth in the order confirmations. All prices shall be in the currency stated on the order confirmations and are exclusive of VAT, taxes, duties and other charges and fees. If by no fault of the Seller or the Seller’s subcontractors, the Seller is delayed in the delivery of the product, the Seller shall be entitled to increase the price to reflect any actual costs incurred because of the delay. Furthermore, the Seller is entitled to adjust the price due to any changes in indirect taxes, rates of duty, rates of exchange, etc.
3.2 PAYMENT TERMS.
Payment for the products and services shall be made by Buyer in accordance with the payment schedule in the Order Confirmation without off-set or counterclaims, unless another payment term is expressly stated otherwise in the Order Confirmation. If required by the Seller, the formation of any contract between the Seller and the Buyer shall be subject to the Buyer providing advance payment or an appropriate security (form, content and issuer to the satisfaction of the Seller) for the full and timely payment of the purchase price. Thereafter the Buyer shall supplement such security as the Seller may reasonably request from time to time.
3.3 LATE PAYMENT.
In case of the Buyer’s delay with payment the Seller is entitled to charge interest at the rate of 2% of the invoiced amount per each beginning month. This shall be in addition to, and not in limitation of, any other rights or remedies to which the Seller is or may be entitled at law or in equity.
3.4 TITLE TO THE PRODUCTS.
If delivery is made without full payment, for whatever reason, the title to the product(s) delivered shall remain with the Seller to the fullest extent possible pursuant to Danish law until total and final payment has been made, including any interest and/or expenses.
4 DELIVERY TERMS AND LATE DELIVERY
4.1 DELIVERY TERMS.
Delivery is ex works (INCOTERMS EXW) the Seller’s address.
4.2 DELAY.
Any agreed delivery time is an estimated time of delivery and delivery on an exact date is not guaranteed. The Seller is not responsible or liable for any delays unless caused by the Seller’s gross negligence or willful misconduct. Delivery is always subject to availability of the product. Delivery is subject to full and timely payment of the purchase price unless a written agreement to the contrary has been made.
5 ACCEPTANCE OF PRODUCTS
5.1 INSPECTION.
Upon receipt of the product(s) the Buyer is obliged to thoroughly inspect the product(s) immediately upon arrival while courier is present. Any notice of a claimed defect shall be made in writing with a detailed description of the claimed defect and handed to the courier and Garia immediately and before the currier leaves. If this procedure is not followed this shall be considered a waiver of the Buyer’s right to have the defect remedied.
5.2 RIGHT OF RETURN.
Unless agreed upon in advance in writing the Seller gives no right of return on sold products unless in this case:
14 day cooling off period for B2C in the EU (This do not apply for B2B or outside EU)
In the EU you have the right to return purchases made online, within 14 days for a full refund ex. transport. The 14-day cooling off period does not apply to all purchases. One of the exemptions are goods made to order or clearly personalized
6 WARRANTIES
6.1 SALE AND DELIVERY TO CONSUMERS.
A buyer, who is a consumer, has certain minimum statutory rights regarding defective products, product liability, delay and remedies for breach of contract. These rights shall not be affected by the following terms.
6.2 SELLER’S WARRANTIES.
The Seller will deliver the product(s) to the Buyer as specified in the Order Confirmation and the product(s) will be free from defects in design, materials and workmanship under normal use. This shall also extent to any repairs or replacements of defective parts during the warranty period (in Danish: Reklamationsperioden), cf. just below. The warranty does not cover damage resulting from
i) ordinary wear and tear,
ii) unintended use, misuse, negligent handling, storage and/or installation, lack of reasonable maintenance and care, accident or abuse by anyone other than the Seller.
6.3 WARRANTY PERIOD.
The warranty period is as listed in the Garia warranty terms at garia.com. The warranty period for repairs or replacement parts is 12 months from the date of repair or replacement, however, in no case longer than 24 months from the delivery of the original item replaced.
6.4 BUYER’S REMEDIES IN CASE OF DEFECTS.
With respect to products which do not conform to the warranty the Seller’s shall, during the warranty period, at the Seller’s option i) repair, ii) replace, or iii) refund the purchase price for such product(s) less a reasonable amount for usage. This is the Buyer’s sole and exclusive remedy for the product which does not meet the mechanical specification or any other specification in the Order Confirmation, provided that the product(s) in question is returned to the Seller along with written, detailed description of the claimed defect promptly after the appearance hereof and in no case later than 14 calendar days after the Buyer discovered or ought to have discovered the claimed defect.
6.5 SHIPMENT OF DEFECTIVE, REPAIRED AND REPLACED PRODUCTS.
Unless otherwise specified, the Buyer shall bear the cost and risk of loss of or damage to defective products in shipment to the Seller and in shipment to the Buyer of repaired or replaced products. Any defective parts which are replaced by the Seller shall thereupon become the Seller’s property.
6.6 THE SELLER MAKES NO
OTHER WARRANTIES EXCEPT THOSE EXPLICITLY CONTAINED HEREIN AND IN THE ORDER CONFIRMATION. THE SELLER DISCLAIMS ANY IMPLIED WARRANTIES, WHETHER OF MECHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE TO THE EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW.
7 LIABILITY
7.1 LIABILITY.
The Buyer’s sole and exclusive remedies for delays in delivery of the product, defective products and all other breaches of the Seller’s obligations are as stated herein. If the Seller incurs liability towards a third party that exceeds the limitations contained herein, the Buyer shall indemnify the Seller to the extent that the liability of the Seller is limited herein.
7.2 INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR LOSSES.
The Seller is under no circumstances liable for indirect, special, consequential or incidental damages or losses, including but not limited to operating losses, loss of profits, loss of time, whether claimed in contract, warranty, product liability, tort (including negligence) or otherwise.
7.3 LIMITATION OF LIABILITY.
Notwithstanding anything to the contrary in these General Terms, the Seller’s liability for direct damage resulting from the Seller’s breach of an essential contractual obligation shall under no circumstances exceed 100% of the invoice value for products giving rise to such claim irrespective of the nature of the claim, whether in contract, product liability, tort, warranty or otherwise.
7.4 PRODUCT LIABILITY.
Subject to clause 6.1 of these General Terms, the Seller shall only be liable for damage to property and personal injuries (product liability) caused as a consequence of defects in the products delivered to the extent that it is documented that such defect arose due to the Seller’s errors or omissions that could not have been prevented by the Buyer’s inspection. If the Seller incurs product liability towards a third party, the Buyer shall indemnify the Seller to the extent that the liability of the Seller is limited herein.
7.5 PRODUCT LIABILITY INSURANCE.
The Seller is not in any event liable for any product liability claimed by the Buyer or a third party save as covered under the Seller’s product liability insurance policy.
8 CONFIDENTIALITY
8.1 CONFIDENTIALITY OBLIGATION.
The parties must ensure that any kind of know-how, trade secrets or other information of confidential nature of which a party has obtained knowledge as a consequence of any sale and delivery and which is not already party of the public domain shall remain confidential and this may only be utilized by the receiving party to fulfil its obligations in accordance with these General Terms and any Order Confirmation.
9 RESERVATIONS AND INFORMATION
9.1 ILLUSTRATIONS, SPECIFICATIONS AND DATA.
Any illustrations, specifications and data in the Seller’s catalogue and other printed material are subject to alteration and the Seller reserves the right to make changes without prior notice.
9.2 NO WARRANTY.
Any descriptive data found in any advertisement, catalogue, brochure, circular or the like are approximate only. They shall not be considered as any warranty or legal obligation of the Seller unless specifically included in the Order Confirmation as such.
9.3 PROPERTY OF THE SELLER.
All illustrations, drawings and technical documentation relating to the products or its manufacture shall remain the property of the Seller.
10 RESTRICTION ON USE
10.1 MODIFICATIONS.
The Buyer may not modify or alter the product(s), or have the product(s) modified or altered on its behalf, without the prior written consent and approval of the Seller, including but not limited to the fitting of any equipment, accessories or replacement parts not expressly approved for use with such product, or not fully equivalent in specifications and quality to equipment or replacement parts so approved by the Seller.
10.2 INTELLECTUAL PROPERTY.
The Seller, or Seller’s licensors, shall retain full title and rights to all intellectual property rights related to the product(s) and services, including designs, trademarks and patents. Neither the sale of a product nor these General Terms shall be construed as conferring any right or license to the Buyer except from what follows from the purchase of the individual product pursuant to applicable law. The Buyer must comply with any and all instructions from the Seller in terms of use and placement of proprietary notices, etc.
11 MISCELLANEOUS
11.1 FORCE MAJEURE.
The Seller shall have no liability for failure in performance of the Seller’s obligations, when such failure in performance result from force majeure, including war, riots, terrorism, civil disorder, government or local authority intervention, strike, blockade or lockout with the Seller or the Seller’s contractors, regardless of the reason, embargo on exports or imports, natural disaster or adverse weather conditions, fire, failure of machinery, labor shortage, scarcity of raw materials or energy or other events beyond the reasonable control of the Seller that prevents the Seller from performing its obligations.
11.2 GOVERNING LAW.
These General Terms and all Order Confirmations entered between the Buyer and the Seller shall be governed by and construed in accordance with the laws of Denmark without giving effect to any choice of law or conflict of law provisions.
11.3 DISPUTE RESOLUTION.
Unless explicitly agreed otherwise in writing, any disputes between the parties, which cannot be solved amicably, shall be settled exclusively before the competent courts of Denmark.
11.4 INDEPENDENT CONTRACTORS.
The parties are independent contractors. Nothing in these General Terms shall be construed as creating a joint venture, partnership, or any other form of joint enterprise between the parties. Neither party has any rights or authority, without the other party’s prior written approval, to bind or commit the other party in any way.
11.5 NO WAIVER.
Failure to enforce any provision of these General Terms or any Order Confirmation shall not constitute a waiver of such provision.
11.6 SEVERABILITY.
If any part of these General Terms is found to be unenforceable, the rest of the General Terms shall remain in effect.